About Quality Marking Services
We combine a high quality service with innovative products to deliver exceptional Road Marking and Specialist Surfacing solutions to all of our clients.
Quality Marking Services (QMS) Limited is an AWARD WINNING Line Marking and Specialist Surfacing Contractor delivering highly innovative solutions with quality and service to our Clients.
With a wealth of experience and professional endorsements to our name, we have developed our business through a combination of innovation, precision and a thorough understanding of client requirements. This emphasis on precision, innovation and communication means that we are able to continually deliver flexible, sustainable and cost effective line marking and specialist surfacing solutions to meet the demands of our clients.
History & Milestones
Quality Marking Services (QMS) Limited is a FAMILY BUSINESS, founded in 2001 by Father and Son, Ralph Clark (Chief Executive) and Greg Clark (Managing Director). The Company focuses on SERVICE, INNOVATION, INVESTMENT and TRAINING and has seen tremendous growth year-on-year. As such, QMS is often regarded as the leader of innovation within the industry.
2016 - Now: The here and now
- £500,000 investment into innovative equipment including a bespoke build QMS HyperGrip™ installation truck and two purpose built road sweepers.
- QMS HyperLine™ ULTRA wins Road Marking Innovation of the Year 2016.
- QMS PT&E Cards (Personal Training and Emergency) awarded FINALIST for Health & Safety Initiative of the Year 2016.
- QMS HyperGrip™ reaches 100,000m2 installed since achieving BBA certification in 2015.
2010 - 2015: Delivering excellence
- QMS HyperGrip™ receives BBA HAPAS Type 1 approval for High Friction Surface Treatment.
- QMS LifeLine™ awarded FINALIST as part of the Highways Magazine Excellence Awards for Road Marking Project of the Year 2015.
- QMS EnviroBlast, an environmentally sustainable line marking removal system is revealed.
- QMS moves to a larger, more prominent depot on Heathfield Industrial Estate in Newton Abbot, Devon.
- QMS StreetPave is introduced, a brand new decorative surfacing system.
- QMS HyperLine™ is applied outside of the United Kingdom for the first time, securing a contract to lay 300,000 metres of metres of QMS HyperLine™ in the Republic of Ireland.
2005 – 2010: The future rewards those who press on
- QMS HyperLine™ is awarded Road Marking Product of the Year 2009 at the Highways Magazine Excellence Awards.
- ISO 14001 Environmental Management System and OHSAS 18001 Occupational Health and Safety accreditations achieved.
- QMS RapidShield™ an instant UV curable internal line marking system arrives at QMS.
- New purpose-built truck mounted applicator is delivered for QMS HyperLine™ use.
- QMS HyperLine™ is registered as a Trademark.
2001 – 2005: Innovation in motion
- QMS achieves Investors in People standard.
- Prototype vehicle mounted Waterborne Acrylic Resin applicator is introduced.
- Test trials begin on the A30 and A38 in Devon for durability, performance and reflectivity of our Waterborne Acrylic Paint.
- QMS is accredited to the quality standard of BS EN ISO 9001 with SGS.
- Two purpose-built Thermoplastic Screed Trucks are designed and built to the exact standards required by Ralph and Greg with operative safety at the highest regard.
2001 : The dawn of a revolutionary road marking company!
- Quality Marking Services Limited is formed by Ralph Clark and Greg Clark with a belief that quality should never be compromised.
Our Management Team
Ralph Clark - Chief ExecutiveMore Info
Ralph, together with his son Greg, set up the business in 2001 utilising a wealth of knowledge and experience gained from over 45 years within the road marking industry. Having worked globally for some of the largest companies in the sector, Ralph has been at the forefront of significant changes as the industry has evolved. Less involved in the day-to-day business, Ralph maintains an active and pivotal role as Chief Executive.
Greg started in the industry in 1990 as a general labourer and worked his way up to the position of Contracts Supervisor, before co-founding QMS in 2001 and taking on the role of Operations Director.
In January 2016, Greg adopted the position of Managing Director. Within this role Greg is responsible for the management and future innovations of the business. His shrewd eye for industry improvement has seen him at the forefront of developing new and innovative products and services and successfully bringing them to market.
Having joined QMS in March 2015 as our in-house Estimator, Dean is responsible for initial site visits and the pricing of new quotations.
With a strong understanding of Road Marking disciplines gained from years working as both an Operative and Contracts Supervisor within the industry, Dean’s experience provides clients with valuable insights into the delivery of works at an operational level. He is able to impart professional advice to ensure that every project is quoted to ensure maximum durability and performance of materials across each individual site.
Gareth started in the industry in 1992 working for a large and well established roadmarking company as a general labourer. He then worked his way up through all the various applications of road studs, roadmarking and high friction surfacing to the position of Contracts Supervisor, and then Contracts Manager. In 2005 he formed his own successful Traffic Management and Roadmarking company.
Gareth joined QMS in 2016 and forms an integral part of the team as Contracts Manager, bringing 25 years of experience in delivering our products and services to our valued customers in a professional manner.
Brendon joined QMS in September 2010 and brought with him a wealth of knowledge and experience to the company gained over 40 years working within the construction industry.
Over the years, Brendon has been instrumental in helping QMS to establish an Integrated Management System whilst working with both our clients and our supply chain to create a robust and enhanced health and safety culture throughout the Company.
As the Safety, Health, Environmental and Quality Manager (SHEQ) he is focused on ensuring compliance to the standards and regulations of ISO 9001, 14001 and OHSAS 18001.
Esther joined QMS in November 2011 to take up the position of Administrator. She quickly progressed to the role of Office Manager.
Esther is responsible for our IT systems, communication systems and the purchasing of materials and services, alongside overseeing the day to day administrative functions of the business. She has been instrumental in the development and implementation of our bespoke in house database software and mobile app and provides critical front line support across all areas of the business.
With a rich and diverse background, Peter is an accountant with over 30 years’ experience gained in both industry and private practice.
Having joined QMS in November 2013, Peter bears overall responsibility for managing the finances of the company and his commercial knowledge has made an invaluable contribution to the ongoing development of our accounting operations.
Natasha joined the Company in February 2017 in the role as IMS Administrator and is responsible for the administration and management of the Integrated Management System ensuring the standards of ISO 9001, 14001 and OHSAS 18001 are maintained and implemented throughout the company.
Natasha sucessfully steered Quality Marking Services Limited through our ISO Audit and Accreditation to the latest standards of ISO 9001:2015 for Quality and ISO14001:2015 for Environment Management as well as recertification of OHSAS 18001:2007 for Health & Safety. In recognition of her acheivements she was promoted to the position of IMS Manager in September 2017
Focusing on five Core Values, QMS is able to deliver the complete service package to our staff and customers:
Commitment: “to provide a high quality and safe environment for our staff to complete the required works of our customers, with a commitment from all of our employees to deliver the contracted works of the highest quality and service”
Motivation: “to engage with all staff and encourage collaborative working to exceed the expectations of our customers”
Determination: “to ensure that every project is completed to the highest standards expected by our customers within the timescales allocated”
Achievement: “recognising the potential of every staff member and providing personal training and development for the mutual benefit of individuals and the Company alike”
Success: “embracing the demands of our staff and customers through the continued development of products and services whilst recognising and rewarding those involved in every process”
“With Commitment, Motivation and Determination you can Achieve Success”
Greg Clark, Managing Director
Health and Safety
Quality Marking Services has, from its very inception, ensured the company maintains an excellent Health & Safety regime. We are aware of the environment in which we work on a daily basis and the need to protect our employees from harm has always been of paramount importance.
Our employees have the right to expect a safe working environment. QMS goes to the utmost lengths to ensure employees' safety at all times.
We maintain a full Health and Safety system that is intrinsically entwined into the Company's day-to-day operations and is backed with the external support of Citation. Health & Safety is not viewed by our workforce as an add-on or something that gets in the way of carrying out their operations, it forms part of everything they do and is a natural sequence in performing their duties.
We are 100% CSCS compliant ensuring that all our employees carry CSCS cards appropriate to their individual skill level. We also rigorously vet our supply chain partners ensuring 100% CSCS compliance on all of our sites.
We are accredited to BS OHSAS 18001 to further confirm our commitment towards the Health, Safety and Welfare of those whom we employ and are affected by our works.
We are registered to CHAS, SMAS, Construction Line and Safe-Contractor. All of our workforce attend regular Health & Safety Awareness sessions to further develop each individual's Health & Safety perception. Our foremen are SMSTS qualified and our Lead Operatives qualified to SSSTS.
The word Quality forms part of our Company name and as such is an indicator to the philosophy on which the Company has been built.
Since our formation in 2001 we have been committed to a rigid training regime. All of our employees have either achieved or are working towards an NVQ level 2 or higher and are in possession of a valid CSCS card. All new operatives are given an extensive induction to the company and are trained and assessed to meet the exceptionally high demands of the Company.
We have regular material and product familiarisation courses to keep our employees up to date with the latest processes and constantly evolve our installation techniques to encompass and reflect the latest innovations in equipment and materials. Our works are carried out to the appropriate British and European Standards, as such we are accredited to Quality Standard ISO 9001 incorporating National Highways Sector Scheme 7 for Road Markings together with certification for High Friction Surfacing to BBA HAPAS Type 1 standard.
As part of our ISO 9001 Quality Standard we operate a rigid quality system which is independently audited by SGS to the required standard on an annual basis.
Quality Marking Services is constantly striving to become the UK's Best and Most Environmentally Friendly Road Marking Contractor.
This has been part of our core belief from the very inception of the company and has guided and directed every decision made in the development of the business. This has resulted in QMS in being regarded as one of the leaders in the roadmarking industry for the use of environmentally sustainable systems.
Our award winning QMS HyperLine™ system is testament to this fact. Achieving a staggering 80% saving on CO2 emissions this revolutionary product, is at the very forefront of environmentally friendly road marking systems.
Since the formation of the Company, we have used lead-free pigments in all of our materials, including thermoplastic. We have stopped using highly damaging, dangerous and corrosive Chlorinated Rubber paint and replaced it with environmentally friendly waterborne paints. We use recycled materials wherever possible and dispose of all our waste in an ethical manner.
Our commitment does not just extend to the materials that we use, but also our working practices and equipment we use. As plant and equipment comes up for renewal, impact on the environment is a prime consideration during the purchasing process.
To reinforce our commitment to the environment we are accredited to ISO 14001 Environmental Management Standard.
We strongly believe that our work, our actions and those whom we employ should minimise the amount of damage to the environment, we will continue to employ this philosophy for the benefit of everyone.
Quality Marking Services Limited accreditations listed above can verified here.
Proud to be associated with...
Road Safety Markings Association
Representing around 90% of all road marking organisations operating within the UK today, the RSMA provides a central platform for discussion on training and the improvement of safety standards throughout the industry, as well as promoting the collective interests of its members. The RSMA looks after the interests of the industry and its members. Working to raise standards and promote our industry and its products, it represents about 90% of the road marking industry, ranging in size and operating throughout the UK.
British Board of Agrément (BBA)
Established in 1966, the British Board of Agrément is an organisation committed to helping businesses to supply the Construction industry with products and systems of the highest quality. They have developed rigorous testing, inspection and certification services to ensure excellence throughout the industry.
Road Surface Treatments Association (RSTA) Ltd
The RSTA is an organisation which acts as a focal point to the road surface maintenance industry and aims to raise awareness of the range of road surface treatments available in the market, promote workforce competence and to encourage industry wide product and process innovation.
National Highways Sector Schemes
A bespoke quality management system developed specifically for organisations working across the UK road network. Based on the ISO 9001 standards there are over 20 individual schemes that cover road surfacing and marking and traffic management through to landscaping and vehicle safety restraints.
Quality Marking Services Limited is accredited to the National Highway Sector Scheme 7.
Contractors Health and Safety Assessment Scheme (CHAS)
A central body established to improve health and safety procurement standards across Great Britain. CHAS provides buyers across the private and public sectors with the knowledge and reassurance that their contractors meet current health and safety legislation.
The Chartered Institution of Highways & Transportation (CIHT) is a learned society concerned specifically with the planning, design, construction, maintenance and operation of land-based transport systems and infrastructure.
Constructionline is a leading procurement and supply chain portal for the construction industry. Through streamlining the procurement process, providing cost savings and improving efficiencies, Constructionline helps buyers across the public and private sectors to engage with new suppliers including SMEs and local companies.
The SafeContractor scheme provides a health and safety audit service for contractors who want to reassure their clients that health and safety is being handled correctly and sufficiently on their sites.
The Lighthouse Club
The Lighthouse Club Benevolent Fund is a construction related charity which gives financial help to the thousands of families plunged into financial crisis when they lose their breadwinner's income through illness, injury or death. The charity works to assess how best they can help the families of these construction workers, providing them with financial assistance until they can get back on their feet.
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